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Equipment - Controllers - EDGE - Power Issues

Equipment - Controllers - EDGE - Power Issues

This article will guide you troubleshooting an EDGE controller with power issues.

Locate the controller.

Confirm power LED (green, solid- lefthand LED) is on.
1. If power LED is not on, check the 12VDC Adaptor.
  1. Check for physical damage.
  2. Unplug from EDGE and plug back in.
  3. Unplug wall plug from 120V receptacle socket and plug back in.
  4. If there is another spare wall socket, try moving the 12VDC plug to the empty socket.
  5. Confirm power to wall socket through breaker.
2. If after all above steps there is still no power, we will need to replace the 12VDC Adaptor.
  1. Contact GridPoint Support for more details.

If a new 12VDC Adaptor is used and there is still no power, the EDGE controller will need to be replaced.
1. Contact GridPoint Support for more details.

If power does not restore, contact GridPoint Support for additional details.

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