Power Issues

1. Locate the TS150 Thermostat.
2. Check that the screen is illuminated.
   1. If it is illuminated, the thermostat is likely not experiencing a power-related issue. Contact GridPoint Support for more details.
3. Is there physical damage?
   1. If no, continue to the next step.
   2. If yes, contact GridPoint Support for more details.

4. Verify there are no power issues to the building or breakers that have been flipped.
   1. If there are power issues at the site, you will need to contact your company's facilities team for next steps. GridPoint does not service electrical issues.
   2. If not, contact GridPoint Support for more details.